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Terms and Conditions

Terms and Conditions

Terms of Service at Petzii

Last updated: 12/2023 

1. Acceptance of Terms: By using www.petzii.io, you agree to the terms and conditions outlined in this agreement. We reserve the right to change these terms at any time, so please review them regularly.

Who we are. We are Petzii.io – a company specialized in E-commerce & Online business, incorporated and registered in Helsinki, Finland with Business-ID 2310082-1. Our main office is located at Kalevankatu 26 A 16, 00100 Helsinki, Finland. You can contact us at phone number 045 - 314 0019 or via email at Hello@petzii.io.

2. User Conduct: You are responsible for all content you upload or share on www.petzii.io. Do not post any harmful or illegal content. Petzii.io may provide you with an account and password to access certain areas of the site; you are responsible for maintaining the confidentiality of this information.

3. Age Requirement: You must be at least 18 years old to use www.petzii.io. If you are under 18, please use the site under the supervision of a parent or legal guardian.

4. Use of Site: Petzii.io grants you a limited license to access the site for personal shopping purposes. Commercial use or use on behalf of any third party is prohibited unless explicitly permitted by Petzii.io.

5. Account Responsibility: You are responsible for all activity under your account, including any unauthorized use. Notify Petzii.io immediately if you suspect any unauthorized use of your account.

6. Modifications to Service: Petzii.io reserves the right to modify or discontinue the service at any time without notice.

7. Shipping Policy: Petzii.io strives to provide timely and reliable shipping for all orders. Please refer to our Shipping Policy for detailed information on shipping methods, delivery times, and costs.

8. Product Guarantee: Unused products purchased from Petzii.io come with a 1-year guarantee. If your product is faulty or does not meet the described standards, please contact our customer service for assistance.

9. Marketing:
Google Shopping Ads and Google Ads Policy

At Petzii.io, we adhere to Google's advertising policies to ensure a trustworthy and secure shopping experience for our customers:

  1. Product Accuracy: We guarantee that all product information on our site matches what's presented in our ads, ensuring you get exactly what you expect.

  2. Secure Shopping: Our website is SSL-certified, providing a safe and secure environment for your online transactions.

  3. Compliance with Regulations: We comply with all local laws and regulations in our advertising, including those for age-restricted products.

  4. Honest Advertising: We're committed to transparency in our business practices, ensuring our ads truthfully represent our products and services.

  5. Prohibited Products: We do not advertise or sell any products that are deemed unsafe, counterfeit, or in violation of intellectual property.

By using www.petzii.io, you agree to these terms of service.